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Machines purchased under the MWM Technic brand are under warranty against production, material and product defects for 2 years.
Warranty Period: 24 months
The warranty period starts from the invoice date of the machine and continues for the next 24 months.
The following situations are excluded from the warranty:
— Malfunctions caused by use.
— Wear or malfunctions resulting from natural causes.
— Malfunctions that may occur as a result of use other than those specified in the user manual.
— Malfunctions that occur as a result of adjustments, changes or add-ons made to the product without our knowledge.
— Malfunctions caused by the use of spare parts supplied outside our company.
— Malfunctions that may occur as a result of the ground where the machine is located.
– Machine parts and parts that break down under warranty are replaced or repaired free of charge.
Our customers who purchase our products or machines are given a 10-year spare parts supply guarantee.
Spare parts for the machines we produce are offered to our customers for a fee for a maximum of 10 years, even if the machines are renewed or removed from production.
You can contact us 24/7 at info@mwmtechnic.com for machine spare parts or repair.